Help centre
Frequently asked questions
Ordering
What is the minimum order quantity?
Most apparel starts at just 2 pieces. Accessories like pens and keychains start at 10–25 pieces. Each product shows its MOQ next to the price.
Can I change or cancel my order?
You can change or cancel within 2 working hours of ordering, or any time before you approve the design, whichever is later. After production starts, custom items can't be cancelled.
Design
Will I see a mockup before you print?
Yes, always, and it's free. After you order, our designers send a digital mockup on WhatsApp and email within a few working hours. Production starts only after you approve it.
I don't have a print-ready logo. Can you help?
Absolutely. Upload whatever you have (even a photo or a PDF) or just type your brand name. Our designers will clean it up, vectorise it and send you a professional mockup at no extra cost.
Delivery
How fast can I get my order?
Most orders dispatch within 24–48 hours of design approval. Metro cities usually receive them in 2–3 days and the rest of India in 4–6 days. Need it sooner? Choose express, air cargo or same-day local delivery at checkout.
Payments
Do you offer Cash on Delivery?
We offer Partial COD: pay a small advance online and the rest on delivery. Prepaid orders get free shipping.
Can I get a GST invoice?
Yes. Add your company name and GSTIN at checkout and you'll get a GST-compliant invoice to claim input tax credit. Invoices are also downloadable from your dashboard.
Bulk
Can you ship to multiple office addresses?
Yes. Upload a CSV of addresses with the bulk quote form and we'll pack and ship each kit individually, with tracking for every parcel.
Returns
What if something arrives damaged or wrong?
Raise a claim from your dashboard within 48 hours of delivery with an unboxing video. We'll reprint or refund the affected pieces with no back-and-forth.